XpressBees Tracking and API Integration with ClickPost

Q: How does XpressBees' real-time tracking API work and what webhooks does it support?

XpressBees' tracking API runs on a RESTful architecture. Businesses can query a shipment using an AWB or Order ID and receive a JSON payload with milestone events such as In-Transit, Out for Delivery, and Delivered. Webhooks push HTTP POST alerts to your system when a shipment status changes, covering events such as Shipment Booked, Hub Updates, Out for Delivery, Failed Attempt, Delivered, and RTO Initiated.

Q: What are the best alternatives to XpressBees API for last-mile delivery tracking in India?

Delhivery, Shadowfax, Blue Dart, and Ekart Logistics are commonly used alternatives to XpressBees for last-mile delivery tracking in India. Delhivery is strong on tech infrastructure, Shadowfax works well for fast regional deliveries, Blue Dart is preferred for high-value shipments, and Ekart offers reliable coverage in tier-2 and tier-3 zones.

Q: How does XpressBees API pricing compare to Shiprocket API pricing for high-volume sellers?

High-volume sellers with a direct XpressBees contract usually pay raw weight-slab shipping fees with no platform subscription costs, and API access is typically included. Shiprocket operates as an aggregator, so pricing can include platform fees and structured rate cards that may add up at scale.

Q: Does XpressBees API support multi-piece shipment tracking or only single AWB lookups?

Yes. XpressBees supports multi-package shipments. It can generate a Master AWB for the order and child AWBs for individual boxes. When businesses query using the Master AWB or Order ID, the API can return real-time milestone data for associated packages in a single response.

Q: Can XpressBees API handle reverse logistics tracking the same way it handles forward shipments?

Yes. XpressBees has a reverse logistics module that generates a unique reverse AWB when a return is initiated. It supports reverse shipment milestones such as quality check status at the doorstep and mirrors the forward tracking flow with real-time webhook updates as the package returns to the warehouse.

Q: How do cross-border sellers use XpressBees API for last-mile tracking visibility in Southeast Asia?

Cross-border sellers can initiate international shipments through XpressBees' API module, which supports customs-related shipment processing in India. Once the shipment reaches the destination country, local partner tracking data can be mapped back into the XpressBees system, giving sellers visibility into foreign delivery statuses from a single dashboard.

Q: How does ClickPost improve the post-purchase experience for XpressBees customers?

ClickPost improves the post-purchase experience for XpressBees shipments with branded tracking pages, proactive milestone notifications, and automated failed-delivery management. Customers can track orders on a branded page instead of a generic carrier page and receive updates through WhatsApp and email, helping reduce WISMO queries.

Q: Can ClickPost provide shipment analytics and performance reports for XpressBees?

Yes. ClickPost provides customizable reports for XpressBees shipments, covering SLA compliance by zone, stuck or delayed shipments at specific hubs, NDR trends, and RTO rates. These insights help operations teams identify issues early and monitor carrier performance more effectively.

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Benefits of Connecting with XpressBees through ClickPost

XpressBees handles millions of shipments daily across 19,000+ pin codes in India, backed by 4,500+ fulfillment centers and 260+ hubs. Here's what adding ClickPost to that network delivers:

31% faster deliveries with AI-based carrier allocation making sure every XpressBees shipment moves through the most efficient route.
75% lower support load as Parth, ClickPost's AI voice agent, automatically handles delivery queries so your team can focus on work that actually needs them.
54% more returns converted into exchanges instead of refunds, giving customers flexible post-purchase options that work in your favor.

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Check the integration library

	Partner ID	Order Creation	Cancellation	Tracking via Polling	Tracking via Webhook	Proof of Delivery (POD)	Non Delivery Report (NDR)	Create Pickup Request	AWB Generation Flow	Label Generation	Country
XpressBees	6	✓	✓	✓	✓	✓	✓	--	--	✓

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How to Track XpressBees Packages

Track XpressBees Packages with ClickPost Tracking Page

Grab your XpressBees tracking number from the order confirmation.
Open the ClickPost Tracking Page.
Type the tracking number into the search bar.
Hit "Track" and your shipment's live delivery status will appear right away.

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Track XpressBees Packages on the Official Page

Visit XpressBees' official tracking portal.
Enter your mobile number, AWB number, or Order ID in the field provided.
Complete the captcha verification.
Click on the “>” button and your shipment's current status will load up instantly.

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List of XpressBees APIs

API	Description
Manifestation and Label Generation API	Create XpressBees shipment orders and generate labels across 19,000+ pin codes in bulk without your team processing each one manually.
Track Shipment API	Pull live XpressBees delivery updates from across their nationwide hub network into a single dashboard so your team always knows what's moving and where.
Cancellation API	Cancel an XpressBees order straight from ClickPost before it's picked up, without reaching out to the carrier on the side.
EDD API	Use XpressBees' pin-code-level delivery data to show shoppers an accurate delivery estimate at checkout before they place the order.
NDR Action Update	When an XpressBees delivery attempt fails, your team gets an instant alert with the full event details and clear options to act on it before it defaults to RTO.
Return Webhooks	XpressBees return pickups get triggered automatically the moment a customer raises a return, so your reverse logistics keeps running without any manual input.

API & Description

Manifestation and Label Generation API

Create XpressBees shipment orders and generate labels across 19,000+ pin codes in bulk without your team processing each one manually.

Track Shipment API

Pull live XpressBees delivery updates from across their nationwide hub network into a single dashboard so your team always knows what's moving and where.

Cancellation API

Cancel an XpressBees order straight from ClickPost before it's picked up, without reaching out to the carrier on the side.

EDD API

Use XpressBees' pin-code-level delivery data to show shoppers an accurate delivery estimate at checkout before they place the order.

NDR Action Update

When an XpressBees delivery attempt fails, your team gets an instant alert with the full event details and clear options to act on it before it defaults to RTO.

Return Webhooks

XpressBees return pickups get triggered automatically the moment a customer raises a return, so your reverse logistics keeps running without any manual input.

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Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

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Frequently asked questions

How does XpressBees' real-time tracking API work and what webhooks does it support?

XpressBees' tracking API runs on a RESTful architecture. Query a shipment using an AWB or Order ID and you get back a JSON payload with milestone events like In-Transit, Out for Delivery, and Delivered. Webhooks push HTTP POST alerts to your system the moment a status changes, covering events like Shipment Booked, Hub Updates, Out for Delivery, Failed Attempt, Delivered, and RTO Initiated.

How can I add XpressBees shipment tracking to my WooCommerce store?

The quickest route is through a third-party logistics plugin that connects your WooCommerce store to XpressBees and automatically syncs order tracking into the customer's account page. If you have a direct XpressBees contract, you can also build a custom integration using WooCommerce hooks to generate waybills and update order statuses via webhooks as shipments move from dispatch to delivery.

What are the best alternatives to XpressBees API for last-mile delivery tracking in India?

Delhivery, Shadowfax, Blue Dart, and Ekart Logistics are the most commonly used alternatives, each with different strengths. Delhivery leads on tech infrastructure, Shadowfax is strong for fast regional deliveries, Blue Dart is the go-to for high-value shipments, and Ekart offers reliable coverage in tier-2 and tier-3 zones.

How does XpressBees API pricing compare to Shiprocket API pricing for high-volume sellers?

High-volume sellers with a direct XpressBees contract pay raw weight-slab shipping fees with no platform subscription costs, and API access is free. Shiprocket charges as an aggregator, which can add up at scale through platform fees and rigid pricing structures.

Does XpressBees API support multi-piece shipment tracking or only single AWB lookups?

Yes, XpressBees supports multi-package shipments. It generates a Master AWB for the order and child AWBs for each individual box. When you query via the Master AWB or Order ID, the API returns real-time milestone data for all associated packages in a single response.

Can XpressBees API handle reverse logistics tracking the same way it handles forward shipments?

Yes. XpressBees has a dedicated reverse logistics module that generates a unique reverse AWB when a return is initiated. It supports specialized reverse milestones like quality check status at the doorstep and mirrors the forward tracking architecture with real-time webhook updates as the package makes its way back to your warehouse.

How do cross-border sellers use XpressBees API for last-mile tracking visibility in Southeast Asia?

Sellers initiate the cross-border request through XpressBees' international API module, which handles customs declarations in India. Once the shipment lands in the destination country, XpressBees maps local partner tracking data back into its own system, so Indian sellers can view foreign delivery statuses on a single dashboard without integrating separate local carriers.

How does ClickPost reduce RTOs for XpressBees shipments?

When XpressBees logs a failed delivery, ClickPost categorizes the exception and immediately fires automated WhatsApp, SMS, or IVR outreach to the customer. The customer can confirm a re-delivery date or fix their address directly from WhatsApp, and ClickPost pushes that data back to XpressBees to trigger a systematic re-attempt before the shipment gets marked for return.

How does ClickPost improve the post-purchase experience for XpressBees customers?

Instead of sending customers to XpressBees' generic tracking page, ClickPost hosts a fully branded tracking page that matches your store's look and feel, complete with product recommendations and promotional banners. Customers also get proactive milestone notifications via WhatsApp and email in plain language, which brings down WISMO queries by up to 60%. Plus, it also takes care of failed shipments through its automated NDR management system.

Can ClickPost provide shipment analytics and performance reports for XpressBees?

Yes. ClickPost generates over 50 customizable reports for XpressBees, covering SLA compliance by zone, stuck or delayed shipments at specific hubs, and a full breakdown of NDR and RTO rates. Your operations team gets the data they need to spot issues early and hold the carrier accountable for performance.