Eshopbox Tracking and API Integration with ClickPost

Q: How does the Eshopbox-ClickPost integration help reduce cart abandonment?

The EDD, or Estimated Delivery Date, API displays accurate delivery timelines on product and checkout pages. By giving customers clear delivery expectations upfront, it reduces uncertainty during checkout, which can help lower cart abandonment by up to 40% and improve conversion rates.

Q: How does ClickPost help manage NDRs for Eshopbox shipments?

The NDR, or Non-Delivery Report, Action Update API captures reasons for failed deliveries such as customer unavailability or incorrect address. It then triggers automated actions like delivery reattempts, customer communication, or address correction, helping improve successful delivery rates and reduce RTO losses.

Trusted by 450+ global brands

Benefits of Connecting with Eshopbox through ClickPost

Leverage the power of Eshopbox and ClickPost to optimize every stage of the shipping journey:

Single API for 600+ carriers simplifies shipping operations.
30+ hyperlocal carriers support faster local deliveries.
Reduces cart abandonment by 40% through better ETAs.

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Check the integration library

	Partner ID	Order Creation	Cancellation	Tracking via Polling	Tracking via Webhook	Proof of Delivery (POD)	Non Delivery Report (NDR)	Create Pickup Request	AWB Generation Flow	Label Generation	Country
Eshopbox	5	✓	✓	✓	✓	✓	✓	✓		✓	India

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How to Track Eshopbox Packages

Track Eshopbox Packages with the ClickPost Tracking Page

Use your Eshopbox tracking ID generated at the time of order creation.
Open the ClickPost tracking page for centralized shipment visibility.
Enter the tracking number in the search field.
View live shipment status, milestones, and delivery updates in real time.

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Track Eshopbox Packages on the Official Page

Go to the Eshopbox “Track Order” page and locate the tracking input field on the screen.
Enter your AWB (Airway Bill) number or shipment tracking ID received after order confirmation.
Click on the “Track Now” button to fetch shipment details.
View complete order status including real-time updates, delivery progress, and shipment milestones.

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List of Eshopbox API

API	Description
Manifestation and Label Generation API	Automatically generates bulk shipping labels and AWB (Air Waybill) numbers during order creation.
Track Shipment API	Provides a unified dashboard to track all shipments from dispatch to delivery in real time.
Cancellation API	Allows quick cancellation of orders based on customer requests.
EDD API	Shows estimated delivery dates on product and checkout pages to reduce cart abandonment.
NDR Action Update	Collects customer responses for failed deliveries and triggers corrective actions to improve success rates.
Return Webhooks	Enables reverse logistics by managing returns, defining rules, and powering a branded returns workflow.

API & Description

Manifestation and Label Generation API

Automatically generates bulk shipping labels and AWB (Air Waybill) numbers during order creation.

Track Shipment API

Provides a unified dashboard to track all shipments from dispatch to delivery in real time.

Cancellation API

Allows quick cancellation of orders based on customer requests.

EDD API

Shows estimated delivery dates on product and checkout pages to reduce cart abandonment.

NDR Action Update

Collects customer responses for failed deliveries and triggers corrective actions to improve success rates.

Return Webhooks

Enables reverse logistics by managing returns, defining rules, and powering a branded returns workflow.

Get a free demo

Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

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Frequently asked questions (FAQ's)

What is Eshopbox API integration with ClickPost?

Eshopbox API integration with ClickPost connects Eshopbox’s fulfillment and delivery workflows with ClickPost’s unified logistics platform. It enables brands to automate order processing, shipping, tracking, returns, and delivery exception handling through a single integration, reducing manual coordination across multiple systems.

How many carriers does ClickPost support?

ClickPost supports a logistics network of 600+ carriers globally, allowing businesses to ship across multiple regions through a single API. This eliminates the need for individual carrier integrations and helps standardize shipping, tracking, and performance monitoring across all partners.

Can I track Eshopbox shipments in real time?

Yes. Real-time tracking is available through both ClickPost and Eshopbox tracking systems. Users can enter their AWB or tracking ID to view live shipment status, milestone updates, transit history, and estimated delivery timelines. This ensures end-to-end visibility from dispatch to delivery.

Does the integration support reverse logistics?

Yes. The integration supports full reverse logistics through Return Webhooks. It enables automated return requests, pickup coordination, return status tracking, and policy-based workflows, helping businesses manage returns efficiently and improve customer experience.

How does the Eshopbox–ClickPost integration help reduce cart abandonment?

The EDD (Estimated Delivery Date) API displays accurate delivery timelines on product and checkout pages. By giving customers clear delivery expectations upfront, it reduces uncertainty during checkout, which can help lower cart abandonment by up to 40% and improve conversion rates.

How does ClickPost help manage NDRs for Eshopbox shipments?

The NDR (Non-Delivery Report) Action Update API captures reasons for failed deliveries such as customer unavailability or incorrect address. It then triggers automated actions like delivery reattempts, customer communication, or address correction, helping improve successful delivery rates and reduce RTO losses.